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Privacy Policy – Promising Futures Transitional Living
Last Updated 3/31/2026

A legal disclaimer

Promising Futures Transitional Living (“Promising Futures,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of all individuals who interact with our organization, including website visitors, donors, referral partners, and program participants.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable laws and best practices, including privacy standards aligned with the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

Information We Collect

A. Information You Provide Voluntarily

We may collect personal information when you:

  • Submit a referral form

  • Make a donation

  • Complete a contact form

  • Sign up for updates or communications

  • Engage with program-related inquiries

This may include:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Demographic or background information (for program eligibility)

  • Referral-related or participant-related information

B. Sensitive Information (If Applicable)

In connection with referrals or program participation, we may collect limited sensitive information necessary to provide services, such as:

  • Housing status

  • General support needs

  • Case-related notes from referring agencies

⚠️ Important: Promising Futures does not request or require detailed medical records through the website. Any sensitive data collected is minimized and protected.

C. Automatically Collected Information (Wix Platform)

When you visit our website (hosted on Wix), certain information is collected automatically:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on site

  • Geographic location (approximate)

This data is collected through:

  • Wix analytics tools

  • Cookies and tracking technologies

  • Embedded forms and site activity tracking

How We Use Your Information

We use collected information to:

  • Process and manage donations securely

  • Respond to inquiries and communications

  • Review and process referrals

  • Coordinate program services and outreach

  • Improve website functionality and user experience

  • Maintain internal records and reporting

  • Comply with legal, regulatory, and funding requirements

HIPAA-Aligned Privacy & Confidentiality Commitment

While Promising Futures may not always operate as a HIPAA-covered entity, we adhere to HIPAA-aligned privacy and security principles when handling sensitive or participant-related information.

This includes:

  • Limiting data collection to the minimum necessary

  • Restricting access to authorized personnel only

  • Using secure systems for storing sensitive information

  • Protecting any health-related or case-related information from unauthorized disclosure

  • Ensuring confidentiality in all program-related communications

We are committed to safeguarding all participant data with the same level of care expected under federal privacy standards.

Donations & Payment Processing (Wix Payments Integration)

All donations made through our website are processed via secure third-party payment providers integrated with Wix.

  • Payment information (e.g., credit/debit card details) is not stored on our servers

  • Transactions are encrypted using industry-standard SSL technology

  • Third-party processors comply with PCI-DSS security standards

Cookies & Tracking Technologies (Wix Compliance)

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyze traffic and user behavior

  • Enhance user experience

You may manage or disable cookies through your browser settings.

If enabled, Wix may display a cookie consent banner in compliance with privacy regulations.

Sharing of Information

We do not sell or rent personal information.

We may share information only when necessary:

  • With trusted service providers (e.g., Wix, payment processors)

  • With referral partners or agencies only as authorized and appropriate

  • When required by law, court order, or regulatory authority

  • To protect the safety, rights, and integrity of individuals or the organization

Data Security

We implement strong administrative, technical, and physical safeguards, including:

  • Secure Wix hosting infrastructure

  • SSL encryption across the website

  • Access controls for sensitive data

  • Internal confidentiality policies

While we take all reasonable measures, no online system can be guaranteed 100% secure.

Third-Party Services

Our website may rely on third-party tools integrated through Wix, including:

  • Payment processors

  • Analytics services

  • Form submission tools

These providers maintain their own privacy policies and security standards.

Your Privacy Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

  • Opt out of communications at any time

To exercise your rights, contact us directly.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13 without appropriate consent. If such information is identified, it will be promptly removed.

Confidentiality of Program Participants (Enhanced Protection)

Promising Futures maintains strict confidentiality standards for all program participants.

  • Participant data is used solely for service delivery and program operations

  • Sensitive information is shared only on a need-to-know basis

  • All staff and partners are expected to uphold confidentiality and ethical standards

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Promising Futures Transitional Living
Email: info@promisingfuturestl.org
Phone: 724-709-9976
Website: www.promisingfuturestl.org

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